Course #C107 Certified Supplier Quality Professional


  • Understand the importance of the supply network.
  • Understand the importance of supply network metrics.
  • Understand the importance of the Green Supply Network.
  • Get some idea of the risks involved in supply networks.


Today, the real competition is supply network against supply network. To quote General Omar Bradley: “Amateurs think and talk strategy. Professionals talk logistics.” Logistics are just part of the network. The rest of the parts are those that get the products and services in place and in condition for logistics to move them.

Supplier Quality Professional will show:

  • How Lean execution in the entire supply network will put your company in position to delight.
  • You will begin to see how Lean thinking and its environmental impact can help your company increase its profits through the use of the SCORTM
  • You will get a look at a generic network and a standardized supply network structure.

Instructor: Richard Bivins

Richard Bivins is an experienced production and supply chain professional whose industrial experience encompasses heavy, high-tech, and military systems development and production, Theory of Constraints, Lean Six Sigma, and ISO 9000. His initial ISO training was done at Kite Systems International, Ltd., London, England. With CPIM, CSCP certifications plus Lean Expert, Lean Six Sigma Champion, and Master Black Belt, he is highly effective in solving problems creatively, on time, and under budget. He has also served on the Board of Directors of the Boston Chapter of APICS.

A native of Texas, he holds a Bachelor of Science in Economics from West Texas A&M University and did graduate early-stage work in microeconomic industrial behavioral psychology at Alliant International University in San Diego and holds State of Massachusetts Educator licenses in Business and History. His community activities include being a long-time volunteer with Youth Enrichment Services and volunteering for the Veterans’ Farmstead Initiative. He is a U.S. Navy combat veteran.