8D and Using Basic Problem-Solving Tools Effectively is Not Basic

Date: October 24, 2019 (Rescheduled from 10/17 due to power outage at Holiday Inn)

Location: Holiday Inn, Marlborough, MA

Dinner Meeting Agenda:

6:00-6:30 PM – Networking

6:30-7:15 PM – Dinner

7:15-7:30 PM – Section Business

7:30-8:30 PM – Dinner Presentation

Ever see a flow chart that doesn’t flow? Or it’s the wrong level of detail for its intended purpose? Ever see a 5-why list look great from a distance, but closeup, it’s only random information filled in, where an entry is not a why of the previous entry? Graphs with trends labelled that aren’t trends? Fishbone diagrams with one crazy busy branch where you can’t see what is going on?

It turns out there are some ‘keys to success’ to effectively use the basic problem-solving tools.

There is sure to be some lively discussion on this topic. Please join us for an interactive discussion.

Presenter: George Lane

Currently a Sr. Manager, Customer Quality at Allegro MicroSystems, George has over 25 years of experience leading organizations and improvement projects in Quality Assurance, Quality Engineering/6-Sigma, Quality Management Systems, New Product Development, Operations, and Supplier Quality. He has helped start-up companies reach commercial success and large companies revitalize their key processes and systems. 

George has a Masters’ Degree in Industrial Engineering/Operations Research from UMass-Amherst, a Business Degree from The State University of New York, and is a Senior Member of the American Society for Quality.